Terms of Service

The platform is solely an independent intermediary technical tool that enables service requesters (companies and brands) to connect with service providers (models, photographers, studios).

There is no partnership, agency, employment, or guarantee relationship between the platform and any user.

The user fully, conclusively, and absolutely releases the platform, its management, and its employees from any legal, civil, criminal, or financial liability arising from any disagreement, default, breach, conduct, or substandard work between the parties. Any dispute is resolved directly between the disputing parties without any liability or intervention from the platform.

Parties (service requesters and providers) are strictly prohibited from exchanging direct contact numbers, personal accounts, booking details, or transferring funds outside the official, programmatic channels of the platform.

If any attempt to circumvent or agree off-platform is proven, the platform reserves the right to immediately and without notice permanently ban both involved accounts, forfeit any party rights to claim amounts or cancellation fees, and retains the full right to pursue legal action and claim financial compensation for the intentional loss of earnings.

Confirmed bookings are binding on both parties. If a booking is cancelled by either party outside the scope of "force majeure formally proven by Saudi government documentation," the platform imposes administrative and operational penalties deducted automatically from the total paid amount per the following schedule:

• Cancellation 48 to 24 hours before the appointment: a 12% cancellation penalty on the total booking value.

• Cancellation 24 to 12 hours before the appointment: a 19% cancellation penalty on the total booking value.

• Cancellation less than 12 hours before the appointment: a 27% cancellation penalty on the total booking value.

Cumulative penalty policy for repeat violations:

• First offence: formal warning logged in the system.

• Second offence: automatic 30-day account suspension.

• Third offence: complete, final, permanent account ban with blacklist registration to prevent re-registration.

If a service provider fails to attend or perform the booked service, the platform's role and maximum financial liability is strictly limited to refunding the paid booking amount (or a portion thereof at management discretion after verification).

Under no circumstances does the platform bear responsibility for incidental damages, external costs, or commercial losses incurred by the requester (such as location rental, photography equipment, external coordinator fees, or affected advertising campaigns).

Business account registrations are subject to administrative review and audit within 3 business days before activation, and the platform reserves the absolute right to reject any account without disclosing reasons.

The user acknowledges and guarantees under personal and legal responsibility that all uploaded documents (freelance permit, commercial register, ID) are valid, in force, and belong to them personally.

If document fraud is proven or suspected, the platform may immediately and without prior notice permanently ban the account and refer the case and the user's full data to the competent security and judicial authorities in the Kingdom of Saudi Arabia (under the anti-forgery system and the cybercrime system).

The platform provides its services "as is" subject to technical availability, and does not guarantee against temporary outages, software defects, or emergency maintenance beyond its control.

The platform bears no legal or financial responsibility for any losses, lost profits, or damages resulting from website downtime, OTP delivery delays, or temporary data loss due to server conditions or technical force majeure.

The platform is a technical intermediary only and does not own or interfere with intellectual property rights, publication rights, or the terms of use of photography sessions and resulting content. These rights are governed entirely by the direct private agreement between the brand and the service provider.

The user grants the platform an optional, limited right to display selected delivered work within the website and application only for the platform's marketing and promotional purposes, without any financial compensation.

The user acknowledges full and irrevocable acceptance of variable operational and administrative fees imposed by the platform on transactions, displayed in the detailed invoice screen prior to clicking the payment button. Once paid, the user forfeits the right to object to these fees or claim a refund under any circumstance.

All users undertake to upload and share content, images, and materials that fully comply with Islamic Sharia, regulations, public decency, and media policies in force in the Kingdom of Saudi Arabia (including the General Authority for Media Regulation's controls).

Any content involving abuse, inappropriate insinuations, or regulatory violations is strictly prohibited. Platform management retains the absolute right to remove any content, freeze or ban any account immediately and without prior notice or stated reasons.

The verification code (OTP) sent via SMS or email is considered a formal, binding electronic signature exclusive to the user personally.

The user bears sole legal and regulatory responsibility for maintaining the confidentiality of their account, login credentials, and any bookings, payments, or contracts conducted through their account.

The platform fully disclaims liability for any unauthorized account use or for the user's negligence in protecting their personal phone or verification code.

Platform management retains the absolute right to amend, update, delete, or add any clause to this agreement at any time it deems appropriate, in line with business interest or regulatory updates in the Kingdom.

Users are notified of updates via account or email; continued login or platform use after the update date constitutes explicit, final, conclusive acceptance of the new terms.

This agreement and all its clauses are governed and interpreted in accordance with the regulations and laws in force in the Kingdom of Saudi Arabia. In the event of any dispute or judicial proceeding relating to the platform or its use, exclusive jurisdiction lies solely with the competent courts of the city of Riyadh.